Shipping policy
Processing Time
Orders are processed within 1–3 business days.
Shipping Coverage
Current Shipping:
- United States only
Expanding Soon:
- European Union and other international markets coming soon
Shipping Times
United States: 5–8 business days
Shipping Costs
Free Shipping: Orders $40 and above qualify for free shipping
Paid Shipping: For orders under $40, shipping costs may vary based on the product and other factors. Final shipping cost will be calculated and displayed at checkout.
Order Tracking
Once your order is shipped, you can track your package using:
- Our track order page on the website
- 17track.com with your tracking number
- Tracking information will be provided via email
Customs and Duties
Since we currently ship within the United States only, there are no customs duties or international taxes.
Delays
Shipping times may vary due to high demand, carrier delays, or other external factors. We appreciate your patience and understanding.
Contact Information
Questions about shipping? Contact our support team:
Email: hello@trykittra.com
Response Time: Within 24 hours
R-Capital Oy
Riippakoivuntie 14 A 1
02130 Espoo, Finland
Finnish National Business ID: FI33562827